• Orders are processed within 1–3 business days
• Orders are not processed on weekends or public holidays

• United Kingdom: 3–7 business days
• Europe: 5–10 business days
• International: 7–15 business days

Note: Delivery times may vary depending on location and customs.

• Shipping costs are calculated at checkout
• Free shipping may be available on selected offers

• Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

You can return items if:

• The item is unused and in original condition
• The item is returned within 14 days of delivery
• Original packaging and tags are intact

• Used or damaged items (not due to our fault)
• Custom-made or personalized products

We only replace items if they are defective or damaged. If you need an exchange, please contact us first.

• Once your return is received and inspected, we will notify you
• Approved refunds will be processed to your original payment method
• Refunds may take 5–10 business days to appear in your account

• Customers are responsible for return shipping costs
• Shipping charges are non-refundable